Challenges, Solutions & Performance Outcomes 2
Challenge #2

Build leadership, stakeholder alignment and foster accountability to enable VPP re-certification.

Solution Description

We carefully selected and implemented performance-focused interventions to expedite culture change and leadership development by using meaningful metrics. Initial measurement snapshot helped managers identify and prioritize issues. Managing to the strategically defined KPI’s brought alignment and consistency and credibility to the organization. Periodic re-benchmarking showed progressive performance improvement.

Performance Outcome

STAR VPP re-certification was attained ahead of schedule (completed in 6 months); line manager accountability for safety outcomes was developed; significant shift in safety culture across all stakeholders occurred.

Tools Used: